Douglas Gicho is the Assistant Director Information, Communication & Technology of Micro and small Enterprises Authority. He holds Bachelor of Commerce (Management Science) from Kenyatta University and master’s in business administration (Operations Management) from University of Nairobi. With over 10 years in both the public and private sector he has significant and in-depth experience of leading ICT functions as a member of senior management. He has a strong track record of innovation, including digital transformation, combined high level of commercial acumen, a focus on results and the ability to align ICT delivery across organization priorities.